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Co-author writes your first script from a short conversation. It asks only what it does not already know, one question at a time, then shows you a draft with the assumptions it made.

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What a good first script needs

  • What your business does. If your knowledge base already says this, Co-author will not ask.
  • Why you are contacting these people. Where they came from, or what they did: answered an ad, filled in a form, booked an appointment.
  • What they are being offered, in plain terms. “A free 20 minute roof assessment and a written quote within a day” gives the agent something to say. “A consultation” does not, so expect one follow up question.
  • Who is worth booking, when that matters. If everyone who is interested should be booked, say so or skip it. If a visit costs you real time, tell Co-author who to screen out.
Inbound campaigns are simpler: tell Co-author what people usually call about. Confirmation campaigns need to know whether appointments are online, in person, or both.

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In a hurry?

Say “just build it” at any point. Co-author builds with what it has and lists what it assumed, so you can correct the draft instead of answering questions.

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Examples and useful details

A useful answer explains the benefit in everyday language. Include any price, commitment or timing you know. Co-author uses your own description to make the script specific to your business.
Online appointments let the agent point people to their joining instructions. In person appointments let it help them prepare for the visit. Co-author uses the details you give and never invents an address or a joining link.
Examples include a Facebook ad, a website form, a referral, or an existing customer list. The source is how the agent explains why it is calling.

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Choose the conversation and its capabilities

You decide the purpose and wording of the script. In-call capabilities and tools provide actions such as booking an appointment, transferring a call, or adding a tag. An agent can also have no installed capabilities. Asking for a booking in the script does not install booking. Configure the capability and its calendar when you want the agent to book during a call. Your campaign’s trigger separately controls how the conversation starts.

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Already have a script?

Paste it into the editor and tell Co-author what you want to change. You can also say “I already have a script” or “skip the setup questions” to take this path. Once the script is in place, Co-author can help you refine it.

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Finding the setup details

You can answer in your own words. If you want help, ask Co-author to check your connected HighLevel account for clues about your lead sources. It asks for your agreement before scanning and brings any suggestion back for you to confirm. On a sub-account without a CRM there is no HighLevel account to check, so Co-author asks you directly. Booking still works there with a TFU AI, Cal.com or Calendly calendar. Anything you have already said counts. Co-author should never ask you the same thing twice.

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Review your first draft

The draft contains Context, Steps to Follow, and a Conversational FAQ. Review the script and its assumptions, then tell Co-author what to adjust. You can change a step, add an FAQ entry, or update how your agent sounds. To generate a fresh draft later, explicitly ask to rebuild the script and review the proposed replacement.

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In the API