Everyone the platform has called or answered, with their latest outcome and next scheduled call. Set do-not-call, and mark your own test leads.
A contact is one person, keyed by phone number, with their calling history.
Concepts and the four ways to stop calling someone are in
Contacts and leads.
Set doNotCall so this person is never called in this project, or isInternal to keep your own test leads out of the performance figures. Clearing either is a deliberate act.
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/api/power-dialer/pipeline/callbacks","href":"/api-reference/campaigns/list-callback-leads"},{"title":"List parked speed-to-lead leads","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/power-dialer/pipeline/s2l-parked","href":"/api-reference/campaigns/list-parked-speed-to-lead-leads"},{"title":"Run lead touchpoints now","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/power-dialer/run-now","href":"/api-reference/campaigns/run-lead-touchpoints-now"},{"title":"Move leads to another step","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/power-dialer/move","href":"/api-reference/campaigns/move-leads-to-another-step"},{"title":"Remove leads from cadence","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/power-dialer/remove","href":"/api-reference/campaigns/remove-leads-from-cadence"}]},{"group":"Call results","expanded":false,"pages":[{"title":"Campaign Workflows API","sidebarTitle":"Overview","href":"/api-reference/campaign-workflows"},{"title":"Get the campaign workflow","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/agent-builder/agents/{id}/campaign/workflow","href":"/api-reference/campaigns/get-the-campaign-workflow"},{"title":"Add actions to an outcome","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/agent-builder/agents/{id}/campaign/workflow/outcomes/{outcome}/nodes","href":"/api-reference/campaigns/add-actions-to-an-outcome"},{"title":"Replace the entire workflow","deprecated":null,"version":null,"openapi":"/openapi.yaml put /api/agent-builder/agents/{id}/campaign/workflow","href":"/api-reference/campaigns/replace-the-entire-workflow"},{"title":"Update settings or node contents","deprecated":null,"version":null,"openapi":"/openapi.yaml patch /api/agent-builder/agents/{id}/campaign/workflow","href":"/api-reference/campaigns/update-settings-or-node-contents"},{"title":"Remove a workflow node","deprecated":null,"version":null,"openapi":"/openapi.yaml delete /api/agent-builder/agents/{id}/campaign/workflow/nodes/{nodeId}","href":"/api-reference/campaigns/remove-a-workflow-node"}]},{"group":"Campaign testing","expanded":false,"pages":[{"title":"Create campaign test run","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/agent-builder/agents/{id}/campaign/test-runs","href":"/api-reference/campaigns/create-campaign-test-run"},{"title":"Get campaign test run status","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/agent-builder/agents/{id}/campaign/test-runs/{intentId}","href":"/api-reference/campaigns/get-campaign-test-run-status"},{"title":"List campaign runs","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/agent-builder/agents/{id}/campaign/runs","href":"/api-reference/campaigns/list-campaign-runs"}]}]},{"group":"Master agent","icon":"layers","expanded":false,"pages":[{"title":"Get master agent 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/api/agent-builder/phone-numbers/search","href":"/api-reference/phone-numbers/search-phone-numbers"}]},{"group":"Agent assignments","expanded":false,"pages":[{"title":"Assign phone number","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/agent-builder/phone-numbers/{number}/assign","href":"/api-reference/phone-numbers/assign-phone-number"},{"title":"Unassign phone number","deprecated":null,"version":null,"openapi":"/openapi.yaml delete /api/agent-builder/phone-numbers/{number}/campaigns/{campaignId}","href":"/api-reference/phone-numbers/unassign-phone-number"},{"title":"Move phone number","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/agent-builder/phone-numbers/{number}/campaigns/{campaignId}/move","href":"/api-reference/phone-numbers/move-phone-number"}]},{"group":"Buy and release","expanded":false,"pages":[{"title":"Buy phone number","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/agent-builder/phone-numbers","href":"/api-reference/phone-numbers/buy-phone-number"},{"title":"Release phone number","deprecated":null,"version":null,"openapi":"/openapi.yaml delete /api/agent-builder/phone-numbers/{number}","href":"/api-reference/phone-numbers/release-phone-number"}]}]},{"group":"Voices","icon":"audio-lines","expanded":false,"pages":[{"title":"Voices API","sidebarTitle":"Overview","href":"/api-reference/voices"},{"title":"List voices","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/agent-builder/voices","href":"/api-reference/voices/list-voices"},{"title":"Get voice","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/agent-builder/voices/{voiceId}","href":"/api-reference/voices/get-voice"},{"title":"Search for a voice to add","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/agent-builder/voices/search","href":"/api-reference/voices/search-for-a-voice-to-add"},{"title":"List added voices","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/agent-builder/voices/library","href":"/api-reference/voices/list-added-voices"},{"title":"Add a voice","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/agent-builder/voices/library","href":"/api-reference/voices/add-a-voice"},{"title":"Preview removing a voice","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/agent-builder/voices/library/{providerVoiceId}/impact","href":"/api-reference/voices/preview-removing-a-voice"},{"title":"Remove a voice","deprecated":null,"version":null,"openapi":"/openapi.yaml delete /api/agent-builder/voices/library/{providerVoiceId}","href":"/api-reference/voices/remove-a-voice"}]},{"group":"Projects","icon":"folder","expanded":false,"pages":[{"title":"Projects API","sidebarTitle":"Overview","href":"/api-reference/projects"},{"title":"List projects","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/v2/projects","href":"/api-reference/projects/list-projects"},{"title":"Create native sub-account","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/v2/projects/native","href":"/api-reference/projects/create-native-sub-account"},{"title":"Get project","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/v2/projects/{id}","href":"/api-reference/projects/get-project"},{"title":"Update project","deprecated":null,"version":null,"openapi":"/openapi.yaml put /api/v2/projects/{id}","href":"/api-reference/projects/update-project"},{"title":"Delete project","deprecated":null,"version":null,"openapi":"/openapi.yaml delete /api/v2/projects/{id}","href":"/api-reference/projects/delete-project"}]},{"group":"Calls","icon":"history","expanded":false,"pages":[{"title":"Calls API","sidebarTitle":"Overview","href":"/api-reference/calls"},{"title":"List calls","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/call-history","href":"/api-reference/calls/list-calls"},{"title":"Get call","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/call-history/{callId}","href":"/api-reference/calls/get-call"},{"title":"Search call transcripts","description":"Search the stored call transcripts the caller can access for literal words and phrases, with AND/OR groups. Returns short quoted excerpts with each call's record ID, and a cursor for the next page. It does not return full transcripts or fetch transcripts that are not stored. To read one call in full, use `GET /api/call-history/{callId}`. Counts are matching calls, not unique leads. Deduplicate by contactId to count leads. A call can take a short time after it ends to become searchable. Only calls with a stored transcript are indexed, so coverage total is the number of searchable calls, not all calls. Transcripts saved from the older voice platform are included. See [Transcript search](/calls/transcript-search) for matching rules, filters, coverage and limits.\n\nRequired API key scope: `calls:read`.","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/call-history/transcript-search","href":"/api-reference/calls/search-call-transcripts"}]},{"group":"Contacts","icon":"users","expanded":false,"pages":[{"title":"Contacts API","sidebarTitle":"Overview","href":"/api-reference/contacts"},{"title":"List contacts","description":"Returns one row per lead, from sub-accounts with or without a CRM, with its latest call outcome and next scheduled call. Results are paged.\n\nIt covers only the sub-accounts the user can see. Customer roles: `agency_admin`, `project_user`.\n\nRequired API key scope: `contacts:read`.","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/contacts","href":"/api-reference/contacts/list-contacts"},{"title":"Get contact","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/contacts/{contactId}","href":"/api-reference/contacts/get-contact"},{"title":"Update contact","deprecated":null,"version":null,"openapi":"/openapi.yaml patch /api/contacts/{contactId}","href":"/api-reference/contacts/update-contact"},{"title":"Add a contact","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/contacts/add/{locationId}","href":"/api-reference/contacts/add-a-contact"}]},{"group":"Native Contacts","icon":"user-round","expanded":false,"pages":[{"title":"Native Contacts API","sidebarTitle":"Overview","href":"/api-reference/native-contacts"},{"title":"List native contacts","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/native-contacts","href":"/api-reference/native-contacts/list-native-contacts"},{"title":"Create a native contact","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-contacts","href":"/api-reference/native-contacts/create-a-native-contact"},{"title":"List custom fields","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/native-contacts/fields","href":"/api-reference/native-contacts/list-custom-fields"},{"title":"Create a custom field","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-contacts/fields","href":"/api-reference/native-contacts/create-a-custom-field"},{"title":"Update a custom field","deprecated":null,"version":null,"openapi":"/openapi.yaml patch /api/native-contacts/fields/{key}","href":"/api-reference/native-contacts/update-a-custom-field"},{"title":"Delete a custom field","deprecated":null,"version":null,"openapi":"/openapi.yaml delete /api/native-contacts/fields/{key}","href":"/api-reference/native-contacts/delete-a-custom-field"},{"title":"Get the lead link","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/native-contacts/lead-webhook","href":"/api-reference/native-contacts/get-the-lead-link"},{"title":"Rotate the lead link","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-contacts/lead-webhook/rotate","href":"/api-reference/native-contacts/rotate-the-lead-link"},{"title":"Import contacts from CSV","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-contacts/import","href":"/api-reference/native-contacts/import-contacts-from-csv"},{"title":"Put contacts into a campaign","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-contacts/enroll","href":"/api-reference/native-contacts/put-contacts-into-a-campaign"},{"title":"Stop calling several native contacts","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-contacts/bulk-do-not-call","href":"/api-reference/native-contacts/stop-calling-several-native-contacts"},{"title":"Delete several native contacts","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-contacts/bulk-delete","href":"/api-reference/native-contacts/delete-several-native-contacts"},{"title":"Get a native contact","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/native-contacts/{contactId}","href":"/api-reference/native-contacts/get-a-native-contact"},{"title":"Update a native contact","deprecated":null,"version":null,"openapi":"/openapi.yaml patch /api/native-contacts/{contactId}","href":"/api-reference/native-contacts/update-a-native-contact"},{"title":"Delete a native contact","deprecated":null,"version":null,"openapi":"/openapi.yaml delete /api/native-contacts/{contactId}","href":"/api-reference/native-contacts/delete-a-native-contact"},{"title":"Preview a native contact delete","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/native-contacts/{contactId}/delete-preview","href":"/api-reference/native-contacts/preview-a-native-contact-delete"},{"title":"Set native contact do-not-call","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-contacts/{contactId}/do-not-call","href":"/api-reference/native-contacts/set-native-contact-do-not-call"},{"title":"Add a native contact note","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-contacts/{contactId}/notes","href":"/api-reference/native-contacts/add-a-native-contact-note"},{"title":"Add to contact memory","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-contacts/{contactId}/memory","href":"/api-reference/native-contacts/add-to-contact-memory"},{"title":"Update a contact memory entry","deprecated":null,"version":null,"openapi":"/openapi.yaml patch /api/native-contacts/{contactId}/memory/{entryId}","href":"/api-reference/native-contacts/update-a-contact-memory-entry"},{"title":"Delete a contact memory entry","deprecated":null,"version":null,"openapi":"/openapi.yaml delete /api/native-contacts/{contactId}/memory/{entryId}","href":"/api-reference/native-contacts/delete-a-contact-memory-entry"},{"title":"Cancel a native contact callback","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-contacts/{contactId}/callback/cancel","href":"/api-reference/native-contacts/cancel-a-native-contact-callback"}]},{"group":"Native Calendar","icon":"calendar","expanded":false,"pages":[{"title":"Native Calendar API","sidebarTitle":"Overview","href":"/api-reference/native-calendar"},{"title":"List calendars","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/native-calendar/calendars","href":"/api-reference/native-calendar/list-calendars"},{"title":"Create a calendar","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-calendar/calendars","href":"/api-reference/native-calendar/create-a-calendar"},{"title":"Preview slots for a calendar definition","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-calendar/calendars/preview","href":"/api-reference/native-calendar/preview-slots-for-a-calendar-definition"},{"title":"Get a calendar","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/native-calendar/calendars/{calendarId}","href":"/api-reference/native-calendar/get-a-calendar"},{"title":"Update a calendar","deprecated":null,"version":null,"openapi":"/openapi.yaml patch /api/native-calendar/calendars/{calendarId}","href":"/api-reference/native-calendar/update-a-calendar"},{"title":"Delete a calendar","deprecated":null,"version":null,"openapi":"/openapi.yaml delete /api/native-calendar/calendars/{calendarId}","href":"/api-reference/native-calendar/delete-a-calendar"},{"title":"Get free slots","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/native-calendar/calendars/{calendarId}/free-slots","href":"/api-reference/native-calendar/get-free-slots"},{"title":"List appointments for a contact","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/native-calendar/appointments","href":"/api-reference/native-calendar/list-appointments-for-a-contact"},{"title":"Book an appointment","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-calendar/appointments","href":"/api-reference/native-calendar/book-an-appointment"},{"title":"List appointments in a window","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/native-calendar/appointments/range","href":"/api-reference/native-calendar/list-appointments-in-a-window"},{"title":"Cancel an appointment","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-calendar/appointments/{appointmentId}/cancel","href":"/api-reference/native-calendar/cancel-an-appointment"},{"title":"Confirm an appointment","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-calendar/appointments/{appointmentId}/confirm","href":"/api-reference/native-calendar/confirm-an-appointment"},{"title":"Reschedule an appointment","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-calendar/appointments/{appointmentId}/reschedule","href":"/api-reference/native-calendar/reschedule-an-appointment"},{"title":"Add an event","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-calendar/events","href":"/api-reference/native-calendar/add-an-event"},{"title":"List calendar connections","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/native-calendar/connections","href":"/api-reference/native-calendar/list-calendar-connections"},{"title":"Connect a calendar system","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-calendar/connections/{providerId}/token","href":"/api-reference/native-calendar/connect-a-calendar-system"},{"title":"Disconnect a calendar system","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/native-calendar/connections/{providerId}/disconnect","href":"/api-reference/native-calendar/disconnect-a-calendar-system"},{"title":"List linked calendars","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/native-calendar/providers/{providerId}/calendars","href":"/api-reference/native-calendar/list-linked-calendars"},{"title":"List linked bookings","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/native-calendar/providers/{providerId}/appointments","href":"/api-reference/native-calendar/list-linked-bookings"}]},{"group":"Analytics","icon":"chart-column","expanded":false,"pages":[{"title":"Analytics API","sidebarTitle":"Overview","href":"/api-reference/analytics"},{"title":"Get analytics summary","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/dashboard/analytics","href":"/api-reference/analytics/get-analytics-summary"},{"title":"Get analytics by lead age","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/dashboard/analytics/lead-age","href":"/api-reference/analytics/get-analytics-by-lead-age"},{"title":"Get booking rate by project","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/dashboard/booking-rate-by-project","href":"/api-reference/analytics/get-booking-rate-by-project"},{"title":"Get transfer rate by project","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/dashboard/transfer-rate-by-project","href":"/api-reference/analytics/get-transfer-rate-by-project"}]},{"group":"Billing","icon":"wallet","expanded":false,"pages":[{"title":"Billing API","sidebarTitle":"Overview","href":"/api-reference/billing"},{"title":"Get billing summary","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/billing/summary","href":"/api-reference/billing/get-billing-summary"},{"title":"List billing transactions","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/billing/transactions","href":"/api-reference/billing/list-billing-transactions"},{"title":"Get billing usage","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/billing/usage","href":"/api-reference/billing/get-billing-usage"},{"title":"List billing documents","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/billing/documents","href":"/api-reference/billing/list-billing-documents"},{"title":"List sub-account wallets","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/billing/sub-accounts","href":"/api-reference/billing/list-sub-account-wallets"},{"title":"Get sub-account wallet","deprecated":null,"version":null,"openapi":"/openapi.yaml get /api/billing/sub-accounts/{locationId}","href":"/api-reference/billing/get-sub-account-wallet"},{"title":"Update agency auto-recharge","deprecated":null,"version":null,"openapi":"/openapi.yaml put /api/billing/auto-recharge","href":"/api-reference/billing/update-agency-auto-recharge"},{"title":"Buy a plan","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/billing/purchases","href":"/api-reference/billing/buy-a-plan"},{"title":"Update sub-account rebilling","deprecated":null,"version":null,"openapi":"/openapi.yaml put /api/billing/sub-accounts/{locationId}/rebilling","href":"/api-reference/billing/update-sub-account-rebilling"},{"title":"Enable rebilling with a charge","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/billing/sub-accounts/{locationId}/rebilling/enable-with-charge","href":"/api-reference/billing/enable-rebilling-with-a-charge"},{"title":"Charge a sub-account","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/billing/sub-accounts/{locationId}/charges","href":"/api-reference/billing/charge-a-sub-account"},{"title":"Update sub-account auto-recharge","deprecated":null,"version":null,"openapi":"/openapi.yaml put /api/billing/sub-accounts/{locationId}/auto-recharge","href":"/api-reference/billing/update-sub-account-auto-recharge"},{"title":"Update sub-account Credit Guard","deprecated":null,"version":null,"openapi":"/openapi.yaml put /api/billing/sub-accounts/{locationId}/credit-guard","href":"/api-reference/billing/update-sub-account-credit-guard"},{"title":"Update Credit Guard for sub-accounts","deprecated":null,"version":null,"openapi":"/openapi.yaml put /api/billing/sub-accounts/credit-guard","href":"/api-reference/billing/update-credit-guard-for-sub-accounts"},{"title":"Link a Stripe customer","deprecated":null,"version":null,"openapi":"/openapi.yaml post /api/billing/customer-links","href":"/api-reference/billing/link-a-stripe-customer"},{"title":"Unlink a Stripe customer","deprecated":null,"version":null,"openapi":"/openapi.yaml delete /api/billing/sub-accounts/{locationId}/customer-link","href":"/api-reference/billing/unlink-a-stripe-customer"}]}]},{"tab":"Changelog","icon":"book","pages":[{"title":"Changelog","href":"/changelog"}]}]},"basePath":"","title":"Contacts API - Team Follow Up API Docs","buildId":"dpl_DeHjVRGfFnhYQwHnfC2pjeXXv8h9","deploymentId":"dpl_DeHjVRGfFnhYQwHnfC2pjeXXv8h9","dynamics":[],"chunks":[]}