curl --request DELETE \
--url https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link \
--header 'Authorization: Bearer YOUR_API_KEY'import requests
url = "https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link"
headers = {"Authorization": "Bearer <token>"}
response = requests.delete(url, headers=headers)
print(response.text)const options = {method: 'DELETE', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "DELETE",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link"
req, _ := http.NewRequest("DELETE", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.delete("https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Delete.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"success": true,
"data": {
"subAccount": {
"locationId": "loc_9f7a123",
"name": "Bright Dental",
"isLive": true,
"rebilling": {
"enabled": true,
"clientRatePerMinute": 0.45
},
"wallet": {
"balanceMinutes": 64.5,
"balanceUSD": 29.03,
"debtMinutes": 0,
"status": "LOW_BALANCE",
"visibility": "ENABLED"
},
"autoRecharge": {
"enabled": true,
"thresholdUSD": 25,
"rechargeAmountUSD": 100,
"blockedReason": null,
"requiresAction": false,
"recommendedAction": null,
"lastSuccessfulRechargeAt": "2026-09-10T09:30:00.000Z",
"lastFailureAt": null
},
"creditGuard": {
"enabled": false
},
"pendingCredits": {
"count": 0,
"minutes": 0,
"amountUSD": 0,
"items": []
},
"chatPrice": {
"multiplier": 0.2,
"secondsPerMessage": 12,
"source": "SUB_ACCOUNT"
},
"creditBatches": [
{
"id": "BKT-51c0",
"purchasedAt": "2026-09-10T09:30:00.000Z",
"minutesPurchased": 200,
"minutesRemaining": 64.5,
"valueRemainingUSD": 29.03,
"ratePerMinute": 0.45,
"isBonus": false,
"expiresAt": null,
"isExpired": false
}
]
}
}
}{
"success": false,
"error": "IDEMPOTENCY_KEY_INVALID",
"message": "Your payment form needs refreshing. Please refresh and try again."
}{
"success": false,
"error": "Unauthorized",
"message": "Please sign in to continue."
}{
"success": false,
"error": "InsufficientScope",
"message": "This access key does not allow this action. Please ask your account admin to change its permissions.",
"requiredScope": "billing:write"
}{
"success": false,
"error": "NotFound",
"message": "We couldn't find that. It may have been moved or deleted.",
"unknownLocationIds": [
"loc_9f7a123"
]
}{
"success": false,
"error": "AUTO_RECHARGE_CARD_REQUIRED",
"message": "Auto-recharge needs a working card. Please choose one or turn off auto-recharge first."
}{
"success": false,
"error": "TooManyRequests",
"message": "That's a lot at once. Please wait a moment and try again."
}{
"success": false,
"error": "InternalError",
"message": "Something went wrong on our side. Please try again in a moment.",
"ref": "3f2b8c1e-7d4a-4f8e-9b6a-2c1d0e5f7a9b"
}{
"success": false,
"error": "PAYMENT_METHOD_PROVIDER_UNAVAILABLE",
"message": "We couldn't check your billing card. Please try again in a moment.",
"ref": "3f2b8c1e-7d4a-4f8e-9b6a-2c1d0e5f7a9b"
}Unlink a Stripe customer
Unlink the sub-account’s Stripe customer. Nothing is deleted in Stripe: linking the customer again brings its cards back. Refused while the sub-account’s auto-recharge is on.
Needs the Business plan, or an agency our team manages, and Stripe Connect connected, even to turn something off. Otherwise nothing changes: PROJECT_WALLET_NOT_AVAILABLE_ON_PLAN (403) or STRIPE_NOT_CONNECTED (409).
Allowed customer roles: agency_admin. The agency is the one the credential belongs to.
Required API key scope: billing:write.
curl --request DELETE \
--url https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link \
--header 'Authorization: Bearer YOUR_API_KEY'import requests
url = "https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link"
headers = {"Authorization": "Bearer <token>"}
response = requests.delete(url, headers=headers)
print(response.text)const options = {method: 'DELETE', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "DELETE",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link"
req, _ := http.NewRequest("DELETE", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.delete("https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.teamfollowup.ai/api/billing/sub-accounts/{locationId}/customer-link")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Delete.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"success": true,
"data": {
"subAccount": {
"locationId": "loc_9f7a123",
"name": "Bright Dental",
"isLive": true,
"rebilling": {
"enabled": true,
"clientRatePerMinute": 0.45
},
"wallet": {
"balanceMinutes": 64.5,
"balanceUSD": 29.03,
"debtMinutes": 0,
"status": "LOW_BALANCE",
"visibility": "ENABLED"
},
"autoRecharge": {
"enabled": true,
"thresholdUSD": 25,
"rechargeAmountUSD": 100,
"blockedReason": null,
"requiresAction": false,
"recommendedAction": null,
"lastSuccessfulRechargeAt": "2026-09-10T09:30:00.000Z",
"lastFailureAt": null
},
"creditGuard": {
"enabled": false
},
"pendingCredits": {
"count": 0,
"minutes": 0,
"amountUSD": 0,
"items": []
},
"chatPrice": {
"multiplier": 0.2,
"secondsPerMessage": 12,
"source": "SUB_ACCOUNT"
},
"creditBatches": [
{
"id": "BKT-51c0",
"purchasedAt": "2026-09-10T09:30:00.000Z",
"minutesPurchased": 200,
"minutesRemaining": 64.5,
"valueRemainingUSD": 29.03,
"ratePerMinute": 0.45,
"isBonus": false,
"expiresAt": null,
"isExpired": false
}
]
}
}
}{
"success": false,
"error": "IDEMPOTENCY_KEY_INVALID",
"message": "Your payment form needs refreshing. Please refresh and try again."
}{
"success": false,
"error": "Unauthorized",
"message": "Please sign in to continue."
}{
"success": false,
"error": "InsufficientScope",
"message": "This access key does not allow this action. Please ask your account admin to change its permissions.",
"requiredScope": "billing:write"
}{
"success": false,
"error": "NotFound",
"message": "We couldn't find that. It may have been moved or deleted.",
"unknownLocationIds": [
"loc_9f7a123"
]
}{
"success": false,
"error": "AUTO_RECHARGE_CARD_REQUIRED",
"message": "Auto-recharge needs a working card. Please choose one or turn off auto-recharge first."
}{
"success": false,
"error": "TooManyRequests",
"message": "That's a lot at once. Please wait a moment and try again."
}{
"success": false,
"error": "InternalError",
"message": "Something went wrong on our side. Please try again in a moment.",
"ref": "3f2b8c1e-7d4a-4f8e-9b6a-2c1d0e5f7a9b"
}{
"success": false,
"error": "PAYMENT_METHOD_PROVIDER_UNAVAILABLE",
"message": "We couldn't check your billing card. Please try again in a moment.",
"ref": "3f2b8c1e-7d4a-4f8e-9b6a-2c1d0e5f7a9b"
}Authorizations
Send your API key as Authorization: Bearer YOUR_API_KEY.
Headers
Optional. A request that finished, with a success or a refusal, answers a retry with its first answer and idempotentReplay: true, and nothing runs again. Once the cause of a refusal is fixed, try again with a new key. After a 5xx the same key runs the request again.
8 - 255Path Parameters
The sub-account's Location ID.
1